Question 1

How do I book a photographer?

Accepted Answer

Search a destination and date, pick a verified photographer, choose a package and pay 100% online. Your slot is instantly confirmed.

Question 2

How fast do I get my photos?

Accepted Answer

You receive a watermarked contact sheet within 48 hours of the session. Final edited files are delivered within 5–10 business days depending on package.

Question 3

What if I'm not happy with the photos?

Accepted Answer

PhotoX includes a satisfaction guarantee: if the coverage fails the delivered standard, we re-shoot at no cost or fully refund the session.

Question 4

Can I download the RAW files?

Accepted Answer

Yes. Every package includes multi-format downloads — JPEG for social, WebP for web, TIFF for print and RAW originals for professional post-production.

Question 5

Are photographers verified?

Accepted Answer

Every photographer completes ID verification, portfolio review and reference checks before appearing in results. Verified badges are visible on every profile.

Question 6

What countries do you cover?

Accepted Answer

PhotoX operates in 47 countries across 6 continents, with active photographer communities in 120+ destinations. New cities added every week.

Perguntas frequentes